Refund policy

At Unboxkar Wholesale, all orders are carefully checked and packed before dispatch. Please read this policy carefully before placing your order.

1. No Cancellation, Refund or Exchange

Once an order has been placed and confirmed, no cancellation, return, refund, or exchange will be accepted due to a change of mind, incorrect selection, or any other reason.

Please carefully check the products, quantities, colours, sizes, and other order details before placing your order.

2. Damaged Products

A refund will only be considered if a product is damaged or defective when received.

To request a refund for a damaged product:

• Contact us within 24 hours of delivery.
• Provide clear photos/videos of the damaged product.
• An unboxing video is strongly recommended to help us verify the issue.
• Our team will review the claim and determine whether it qualifies for a refund.
• If approved, the refund will be processed for the affected product(s).

3. No Refund for Other Reasons

Products that are not damaged but are unwanted, incorrectly ordered, no longer required, or purchased by mistake will not be eligible for a refund or exchange.

4. Agreement to Policy

By placing an order with Unboxkar Wholesale, you acknowledge that you have read, understood, and agreed to this Refund & Exchange Policy.

For any questions or concerns, please contact our customer support team before placing your order.